Technical Support Engineer Job Openings in - GCS Technologies Recruitment 2018


GCS Technologies Careers 2018 - GCS Technologies is looking for applicant to apply Technical Support Engineer that will be placed in Austin. You will definetly get far better potential customer in addition to safer dwell in the future. Becoming a member this corporation can make anyone able to attain the goal easier and also create your own aspiration become.

To help make this corporation eyesight along with vison come accurate; GCS Technologies is usually open pertaining to brand-new position seeing that begin from February 2018. Everybody who is considering filling this particular nonincome producing, remember to engage in this Technical Support Engineer recruitment inside . It can be encouraged for many participants to get ready most important requirements for this job recruitment treatment, because course of action requires you to allow appropriate specs that this company wants just for this position. If you are that you are one that might fill up the standards, you can attempt to learn further info about Technical Support Engineer Job Opening below.

GCS Technologies Jobs 2018

Technical Support Engineer Job Opening in Austin

Job Summary:
Technical Support Engineers at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they are expected to have top notch communication skills. This is not your typical corporate help desk. We support hundreds of organizations and thousands of end users in a extremely variable environments.

Essential Duties and Responsibilities:

  • Provide remote technical support to customers calling for various technical issues.
  • Provide on-site technical support to customers as needed.
  • Must have flexible after-hours availability for implementation and deployment tasks.
  • Maintain an average of at least 30 billable hours per week.
  • Provide 40 hours of availability per week (8 hours daily).
  • Track time and provide troubleshooting notes as you work.
  • Provide internal help desk and network support as needed.
Desired Technical Knowledge:
Technicians are expected to have intermediate knowledge of the following technologies, along with the ability to quickly advance that knowledge.

  • Windows Server (all versions)
  • All Windows desktop versions.
  • Familiarity with MacOS and Linux operating systems.
  • Common Desktop Applications (Office, etc.)
  • Common Networking/Internet Services (DHCP, DNS, Domain Registration, etc.)
  • Microsoft Exchange (2007, 2010, 2013).
  • Dell Appassure, Unitrends, Mozy Pro, Symantec Backup Exec, Datto and other backup applications.
  • Virtualization Technologies (primarily VMware).
  • Advanced Networking (Routing, Switching, Firewalls. Specifically Sonicwall, Cisco, Adtran, and Dell)
  • Remote Desktop Services
  • Microsoft SQL (all versions)
  • VoIP & Digital Phone Systems (Avaya IP Office preferred)
Additional Requirements:
  • Participate in after hours support rotation.
  • Must pass a drug and background screening.
  • Must be able to lift 50lbs.
  • Ability to work in a team and communicate effectively.
  • Responsible for entering billable time and notes into ticketing system in real time.
Certifications: Preference is given to well certified individuals.
Experience: 1-2 years’ experience in a help desk or network support position.
Education: Degrees are valued but not required. We prefer experience and certifications.

  • Flexible Paid Time Off
  • Medical/Dental/Vision Insurance available
  • Life and AD&D Insurance
  • Disability Insurance
GCS is an equal opportunity employer.

As one of the leading company in United State, GCS Technologies offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. GCS Technologies also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to increae new experience and knowledge through the company programs.

If You fascinated to registrate Technical Support Engineer Austin February 2018 GCS Technologies GCS Technologies, immediately prepare requirements / files and documents needed for apply Technical Support Engineer Austin February 2018 GCS Technologies above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Austin region from any other company.

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