Client Service Representative Job Openings in - Bank of America Recruitment 2018

Overview

Bank of America Hiring 2018 - Bank of America is looking for new employee to fill Client Service Representative that will be placed in Albany. You will definetly get far better probability along with less dangerous live in the future. Joining this firm can make people able to attain your objective simpler in supplementary to aid your current dream be realized.

To produce the company eye-sight and also vision comes accurate; Bank of America is actually open pertaining to brand-new position because begin from January 2018. Everyone who is interested filling this particular nonincome producing, make sure you take part in this kind of Client Service Representative recruitment inside . It really is encouraged for many participants to prepare many necessary specifications for this career recruitment method, for the reason that method need you to definitely allow acceptable spec that this business desires because of this place. If you are that you will be one that can certainly fill up the standards, you can attempt to learn further information about Client Service Representative Job Opening below.

Bank of America Jobs 2018

Client Service Representative Job Openings in Albany

Job Description:
Financial Center Client Service Representative I s FC CSR I are responsible for providing a positive customer experience that leads to improved satisfaction and sales. FC CSR I s process transactions accurately and efficiently in a fast-paced environment while simultaneously introducing products and services that meet the customers’ needs and encouraging customers to expand their relationship with Bank of America. This position was previously known as the Teller position within the Financial Center. Duties may include, but are not limited to the following;

a) Create a connection and develop rapport with customers to provide outstanding, personalized service,
b) Listen carefully and connect with customers to understand their top financial priorities and to uncover products and solutions that will benefit them,
c) Ensure customers/clients are quickly connected to the appropriate teammate with the expertise to meet their needs,
d) Meet or exceed sales goals by influencing customers to learn about products/services that will benefit them,
e) Build, develop and maintain partnerships with teammates and specialists to maximize effectiveness and serve customers,
f) Accurately and efficiently process transactions such as customer deposits and cashing checks,
g) Assist customers with inquiries and/or problem resolution in a professional and composed manner, and escalate to manager as appropriate,
h) Inform and educate customers on how to conduct simple transactions through self-service technologies,
i) Follow established policies, procedures and guidelines to protect both our customers and Bank of America,
j) May be required to work Saturdays and/or extended hours.

Required skills:
Proven results in exceeding goals in areas of sales and service in a customer-centric, results-driven environment
Minimum of six months customer service experience in financial services, retail sales or a goal-oriented environment
A minimum of six months experience with cross-selling, up-selling and/or referring products
Thrive on engaging with customers; can begin a conversation, build rapport, and handle objections
Ability to identify customer financial needs, goals and objectives; comfortable asking customers about their personal finances
Ability to sell customers on meeting with a sales associate to learn about products/services
Ability to respond and assist customers with inquiries and/or problem resolution
Ability to work effectively as a team member
Strong communication skills (including verbal and non-verbal) and active listening skills
Careful attention to detail and time management
Proficiency in basic computer skills
Pass pre-employment assessment

Desired skills:
Minimum of six months cash handling experience
Bilingual level Spanish preferred

Shift: 1st shift (United States of America)

Hours Per Week: 40

As one of the leading company in United State, Bank of America offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Bank of America also gives a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to upgrade new skills and knowledge through the company programs.

If Mr interested to apply Client Service Representative Albany January 2018 Bank of America Bank of America, immediately prepare requirements / files and documents needed for fill Client Service Representative Albany January 2018 Bank of America above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Albany region from any other company.

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